Privacy Policy

Last updated: April 16, 2025

This Privacy Policy describes how Portway ("we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or interact with our website.

Information We Collect

We collect several types of information from and about users of our Services:

• Personal Data: Name, email address, telephone number, address, and other identifiers by which you may be contacted online or offline.
• Health Information: When you book healthcare services, we may collect information about your health needs and requirements.
• Technical Data: IP address, browser type, operating system, device information, and cookies.

How We Use Your Information

We may use the information we collect for various purposes, including:

• To provide, maintain, and improve our Services.
• To process and manage your bookings and appointments.
• To communicate with you about your use of our Services, updates, and other information.
• To improve our website, services, and user experience.
• For security purposes and to detect fraud or illegal activities.

Data Sharing and Disclosure

We may share your personal information in the following situations:

• With healthcare providers to facilitate your appointments and services.
• With third-party service providers who perform services on our behalf.
• To comply with applicable laws, regulations, or legal processes.
• In connection with a business transaction such as a merger, acquisition, or sale of assets.

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights Under GDPR

If you are a resident of the European Economic Area (EEA), you have certain data protection rights, including:

• The right to access, update, or delete your personal information.
• The right to rectification if your information is inaccurate or incomplete.
• The right to object to our processing of your personal data.
• The right to restriction of processing of your personal information.
• The right to data portability.
• The right to withdraw consent.

Cookies

We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

For more information about cookies, please see our Cookie Policy.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy.